FAQs

Find Quick Answers to Common Inquiries

We’ve collected some of the most frequently asked questions from our partners.
If you can’t find what you’re looking for, feel free to contact our technical or sales team for support.

Are you a manufacturer or a trading company?

We are a professional manufacturer with more than 10 years of experience in water-based resin R&D and production.
Our factory covers over 30 acres and operates advanced production lines with an annual capacity of 80,000 tons.

Can you provide OEM/ODM services?

Yes, we offer full OEM and ODM solutions, including formula customization, packaging design, and private labeling.
Our technical team can develop tailored resins to meet specific coating performance needs.

Do you offer free samples?

Yes, we can provide free samples for testing.
Please share your specific application and performance requirements so we can recommend the most suitable product.

What is your minimum order quantity (MOQ)?

Our standard MOQ is typically 200kg per product, but we are flexible for new customers or special R&D projects.

What certifications do your products have?

Our products are manufactured under ISO9001 quality management and IAF certification standards.
Many formulations are compliant with REACH, RoHS, and VOC-free environmental requirements.

How long does delivery take?

Normally, sample orders take 3–7 days, and bulk orders take 15–25 days, depending on quantity and specifications.
We ensure fast production and reliable global logistics.

Need More Help?

Contact us anytime for technical support, customized solutions, or partnership inquiries.
We’re always here to assist you.